Amazon Compliance Crackdown on Natural Health Products (NHPs)

Amazon Compliance Crackdown on Natural Health Products (NHPs)

September 18, 2018 By

Amazon has announced requirements requiring total compliance with Health Canada’s regulations for all non-prescription drugs, supplements, and natural health products (NHPs) sold in Canada through its platform. The Amazon compliance crackdown comes into effect by October 2018.

Amazon’s Restricted Products policy outlines some consequences of selling non-compliant products:

“If you sell a Restricted Product, we may immediately suspend or terminate your selling privileges and destroy inventory in our fulfillment centers without reimbursement. The sale of illegal or unsafe products can also lead to legal action, including civil and criminal penalties.”

If you sell supplements in Canada through Amazon directly or through importers and distributors, now is the time to have your products reviewed for compliance under NNHPD’s rules for natural and non-prescription health products.

As Canada’s leading life sciences consultant, dicentra has been registering products in this category for 17 years for global life sciences leaders. Contact us for assistance on:

  1. Identifying the necessary updates to your labels
  2. Providing advice on making substantiated health claims
  3. Fast and efficient applications for Natural Product Numbers (NPNs)
  4. Expert advice on how to protect your health products from seizure, rejection, or lawsuit from the Amazon compliance crackdown, border processing, or Health Canada inspection

Amazon’s Statement

Pursuant to Canadian laws and regulations, all non-prescription drugs, supplements, and natural health products (“NHPs”) that are sold in Canada must be assigned a registration number by Health Canada.

We are updating our product registration templates to require either a Natural Product Number, Drug Identification Number or a Homeopathic Medicine Number to list these products on our site.

From October 2018, Amazon will remove drugs, supplements, and NHPs that do not have registration numbers associated with them in the catalog from the site. If your product is impacted, you can identify the ASINs and contact Seller Support.

To back-fill the required compliance information for your existing products, you can do so through the single item setup in Seller Central or through an Inventory Template file. More information about listing drugs, supplements and NHPs can be found here.

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dicentra provides sought-after guidance on product and marketing compliance, quality assurance and safety standards, research and development, new ingredient assessments and overall regulatory strategies for food and health-related products sold in North American marketplaces. We can also assist you with your classification determinations for delivery systems or combination drug-device products.