Our Recruitment Process

Careers at dicentra

Clarity & Transparency

We aim to ensure transparency in our hiring process. By outlining each step, we provide potential applicants with a clear understanding of our expectations and how to apply effectively. Our commitment is to an inclusive, diverse, and equitable hiring process, with understanding this process being the initial step toward achieving it.

Step 1: Apply

Visit our website at https://dicentra.com/careers/open-opportunities to see job openings and apply via our Applicant Tracking System BambooHR.

We will: Require applicants to complete all job applications on BambooHR to apply for open positions.
We won’t: Reach out for positions not listed on our website.

Step 2: Screening Interview

The screening interview is our first interaction with applicants. If you possess the qualifications we seek, we’ll contact you via email to schedule a Microsoft Teams meeting or through the phone number you provided on your application. This interview verifies your relevant experience and skills for the role. Remember, it’s also an opportunity for you to learn about us and our company culture.

Potential questions:

Tell us about yourself.
Why are you job hunting?
What motivated you to apply for this role?
Detail your skills and career journey.
Why do you consider yourself the ideal candidate?
Share your salary expectations, availability to start, and for a follow-up interview.

We will never ask for:

Your social insurance / social security number
Your banking information

Step 3: Interview with Hiring Team

The in-person/virtual interview lets you connect with the hiring manager or team. It’s behavioral in nature and helps us assess fit.

Possible questions:

How do you perform under pressure? Provide work examples.
Describe your project prioritization.
Share a time you failed to achieve desired results and how you overcame it.
Discuss your career goals.
A skills assessment might be requested.

We will never ask for:

Your social insurance / social security number
Your banking information

Step 4: Job Offer and Onboarding

When we’re ready to make you an offer, we’ll communicate that intent through phone (1-416-361-3400 / TF: 1-866-647-3279) or @dicentra.com email, and will request references and proof of credentials. Following this, we’ll inform you to expect a formal offer (on official dicentra letterhead) for your signature through our secure eSignature platform PandaDocs, signed by either dicentra’s CEO or one of its Partners. Should you choose to accept, we’ll provide you with onboarding details and next steps.

Frequently Asked Questions:

Will dicentra contact me if I don’t qualify for a job I applied for?

Due to the high volume of applications we receive, we may not be able to personally contact all applicants regarding their application status. However, please be aware that your application remains active as long as the position you applied for is posted on our website.

Can I apply to multiple positions simultaneously?

Absolutely. You’re welcome to apply for multiple positions, but remember to submit a separate application for each role you’re interested in.

Can I reapply for the same position after being rejected?

While you cannot reapply during the same hiring cycle, if the position reopens or a similar role becomes available, you’re encouraged to submit a new application.

How long does the entire recruitment process usually take?

The duration of the recruitment process varies based on the level of seniority for the role. Generally, we aim to fill most positions within a timeframe of 1-2 months.

How does dicentra communicate with job applicants?

We ensure communication through secure channels. An official dicentra employee will contact you through our corporate number: 1-416-361-3400 or our toll-free number 1-866-647-3279. Email communications from us will exclusively use the @dicentra.com email address. Furthermore, video conferencing calls will be facilitated through Microsoft Teams, and you’ll only receive Microsoft Teams invites from an @dicentra.com email address.

Would dicentra ever ask me for confidential information via email?

No. We will never ask you to provide sensitive or confidential information (such as a social insurance / social security number or banking information) through email. This information will be input directly by you into our Human Resources Management System (HRMS) BambooHR to complete your employee profile and ensure your identity is protected.

What if I suspect I've received a fraudulent job offer from dicentra?

Job offers from dicentra will adhere strictly to the outlined hiring process. If you’re uncertain about the authenticity of an offer, take the following steps:

Verify the position’s presence on our official website.
Confirm that the recruiter is using an @dicentra.com email address.
If the offer deviates from the process described above and you believe it’s fraudulent, please contact us immediately. Additionally, consider reporting the incident to the Federal Trade Commission (FTC) in the United States or the Canadian Anti-Fraud Centre in Canada for further assistance.