Sales Support

Position: Sales Support

Location: 603-7 St Thomas St., Toronto, ON

 

Description:

We are looking for a talented Sales Support who is ready to bring our business to the next level. This role will focus mainly on managing incoming leads interested in receiving quotes for Life Sciences related services. This individual needs to be results driven, a team player and a clear and strong communicator. The candidate is a professional with experience in prospecting and finding new opportunities.

 

Responsibilities:

The person’s primary role is to receive (by phone and email) and manage and keep track of all leads and opportunities in Sales Force on behalf of business development for Life Sciences – you will contact the lead initially, set up appointments and phone calls, send them information on the company, listen in on phone calls and meetings with the prospect and business development, prepare and send all required quotes and agreements and invoices and non-disclosure agreements, maintain meticulous records in Sales Force and follow up with leads and opportunities on a regular and systematic basis to maximize conversion rates. As you close the deal you will pass the project on to the technical team with all relevant documentation.
• Perform sales activities such as qualifying, and lead follow-up
• Research accounts and identify key decision makers
• Convert qualified leads to quotes and direct to the Business Development for closing
• Work with the Business Development to brainstorm new opportunities for business
• Track all opportunities within Salesforce
• Set, meet and exceed agreed upon sales goals and targets

 

Qualifications:

• 5+ years experience in B2B sales, preferably within Life Sciences
• Salesforce experience required
• Science or Business University Degree with strong written and verbal communication skills required
• Proven track record of meeting and exceeding sales targets
• Excellent phone communications skills required
• English fluency required
• Dedicated to providing exceptional customer service
• Workstyle characterized by high quality standards, responsibility and engagement
• Self-motivated and able to work both independently and in a team setting
• Ability to interact with a range of personalities and many levels of the organization
• Attention to and ability to execute on details
• Ability to manage and prioritize tasks in a fast pace, hard deadline environment
• Strong problem-solving skills
• Adaptable to changing environment, client and project needs
• Proficient at using MS Office applications
• French and/or Spanish proficiency is a bonus

Applying for this Position:
To be considered for this opportunity, please email your CV and related documentation to hr@dicentra.com with the position in the subject line.

 

dicentra is firmly committed to creating a welcoming, accessible, respectful and inclusive environment at our company in all divisions. We support the safety of employees and clients of diverse backgrounds and experiences. We also strive to meet individualized accessibility to ensure full inclusion for everyone.

 

About dicentra:
dicentra is a contract research organization and professional consulting firm that specializes in addressing all matters related to safety, quality and compliance for all product categories in the life sciences and food industries. We evaluate, implement, and provide all the necessary support for our client’s products and operations, allowing them to gain market access while building confidence in their brand.

We achieve this through our four business divisions:
Life Sciences Consulting
Food Safety & Quality Consulting
Global Certifications
Clinical Trials

Our team of experts work collaboratively to protect and improve our client’s businesses. We strive to promote a dynamic environment and encourage our team to continuously develop and enhance their skills and expertise, resulting in innovative solutions for our clients.