Life Sciences Sales Support Associate

Position: Life Sciences Sales Support Associate

Location: 603-7 St Thomas St., Toronto, ON

 

Position Summary:

The Life Sciences Sales Support Associate is a talented individual who is ready to bring our business to the next level. This role will focus mainly on managing incoming leads interested in receiving quotes for Life Sciences related services. This individual needs to be results-driven, a team player, and a clear and strong communicator. The candidate is a professional with experience in prospecting and finding new opportunities.

Responsibilities:

  • The person’s primary role is to receive (by phone and email) and manage and keep track of all leads and opportunities in SalesForce on behalf of business development for Life Sciences – you will contact the lead initially, set up appointments and phone calls, send them information on the company, listen in on phone calls and meetings with the prospect and business development, prepare and send all required quotes and agreements and invoices and non-disclosure agreements, maintain meticulous records in Salesforce and follow up with leads and opportunities on a regular and systematic basis to maximize conversion rates. As you close the deal you will pass the project on to the technical team with all relevant documentation.
  • Perform sales activities such as qualifying, and lead follow-up
  • Research accounts and identifies key decision-makers
  • Convert qualified leads to quotes and direct to the Business Development for closing
  • Work with the Business Development to brainstorm new opportunities for business
  • Track all opportunities within Salesforce
  • Set, meet and exceed agreed upon sales goals and targets

Qualifications:

  • 2+ years experience in B2B sales, preferably within Life Sciences
  • 2+ years Salesforce and MS Office experience required
  • Science or Business University Degree with strong written and verbal communication skills required
  • Proven track record of meeting and exceeding sales targets
  • Excellent phone communications skills required
  • English fluency required (French and/or Spanish, an asset)
  • Dedicated to providing exceptional customer service

In addition, we value the following qualities in our team members:

  • Personality characterized by high-quality standards, responsibility, and engagement
  • Ability to interact with a range of personalities and many levels of the organization
  •  Demonstrated self-motivation and the ability to take initiative
  • Project management and strong prioritization skills
  • Attention to and ability to execute details
  • Adaptable to changing environment, client, and project needs

Applying:
To be considered for future opportunities, please email your cover letter, resume/CV, and any related supporting documentation to hr@dicentra.com with “Life Sciences Sales Support Associate” in the subject line.

As part of the hiring process, in addition to interviewing, successful candidates may be required to complete a skills assessment and a reference/background check. If you are sent a skills assessment, please complete it for consideration for the advertised position.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Inclusion:
dicentra is firmly committed to creating a welcoming, accessible, respectful, and inclusive environment at our company in all divisions. We support the safety of employees and clients of diverse backgrounds and experiences. We also strive to meet individualized accessibility to ensure full inclusion for everyone. If you are selected to proceed through the hiring process and need a reasonable accommodation, please inform the company representative that contacts you.

About dicentra:

dicentra is a contract research organization and professional consulting firm that specializes in addressing all matters related to safety, quality and compliance for all product categories in the life sciences and food industries. We evaluate, implement, and provide all the necessary support for our client’s products and operations, allowing them to gain market access while building confidence in their brand.

We achieve this through our four business divisions:
Life Sciences Consulting
Food Safety & Quality Consulting
Global Certifications
Clinical Trials

Our team of experts work collaboratively to protect and improve our client’s businesses. We strive to promote a dynamic environment and encourage our team to continuously develop and enhance their skills and expertise, resulting in innovative solutions for our clients.